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Start for freeWhat Branding Is Not
When we talk about branding, it's crucial to clarify what it isn't. Common misconceptions equate branding with a logo, identity design, or typography. However, these are merely tools or components that help in building a brand, not the brand itself. A logo, while significant, is just a symbol that represents a brand.
Branding is also not synonymous with the products or services a company offers. It is not the sum of purchases a customer makes. Nor is it the promise a company makes to its customers, although it can act as one. Additionally, branding is not just about advertising or the total impressions a business makes on its audience.
The True Definition of Branding
So, what is branding, if not these things? Branding is about the gut feeling or emotional response that customers have towards a product, service, or company. It's the reputation that forms in their minds and hearts. Customers take the raw materials — the messages, visuals, and experiences a company puts out — and they forge their unique perception of the brand.
The Individuality of Brand Perception
Interestingly, when a business creates a brand, it's not creating one single brand but potentially millions of individual brands, one for each customer or person in the audience. Each individual's perception of the company contributes to its overall reputation.
Branding as a Business's Reputation
A company's brand is its reputation in the marketplace. While it's important for a business to guide this reputation in a favorable direction, it's equally important to recognize that each person's view of the brand will be slightly different. The goal is to corral these perceptions to align with the company's values and goals.
The Role of Companies and Designers in Branding
Companies and designers often approach branding from their perspective, focusing on storytelling, making claims, or pitching ideas. However, the essence of a brand is the result of these efforts — the perception that resides in people's heads after interacting with the company's products, messaging, and culture.
The Comprehensive Nature of Branding
Branding encompasses almost every aspect of a business. While finance may not be directly involved in branding, it plays an essential role by funding branding initiatives. Every department within a company, from product design to customer service, contributes to the brand's reputation.
From a designer's standpoint, it's about having a gut feeling about what will work and persuading clients to embrace it. From the client's perspective, it's more than just checking off items like logos and taglines; it's about the overall reputation achieved through various outputs and interactions.
The Bottom Line
Branding is complex and multifaceted, stretching far beyond visual identity to include the entire business operation and its impact on customer perception. It is the intangible yet powerful force that shapes a company's place in the market and the minds of its customers.
Understanding branding's true nature is key to achieving a strong, positive business reputation that resonates with audiences on a deeper level. Remember, branding is not just what you say or show; it's what people feel and believe about your company.
To watch the full discussion and gain more insights into the true essence of branding, check out the original video here.