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Start for freeThe Evolving Landscape of Sales and Marketing Alignment
As we look ahead to 2025, the relationship between sales and marketing teams continues to evolve rapidly. With new technologies, organizational structures, and go-to-market strategies emerging, achieving true alignment between these critical functions is both more challenging and more important than ever.
In this comprehensive guide, we'll explore the key factors shaping sales and marketing alignment in 2025 and beyond, including:
- The impact of account-based strategies
- Changing reporting structures and the rise of RevOps
- New compensation models for marketers
- The role of AI and automation tools
- Best practices for driving collaboration and shared goals
By understanding these trends and implementing proven strategies, organizations can break down silos, improve efficiency, and ultimately drive more revenue growth through better sales and marketing alignment.
The Rise of Account-Based Strategies
One of the most significant shifts impacting sales and marketing alignment is the widespread adoption of account-based marketing (ABM) and account-based everything (ABX) approaches. While these strategies promise better targeting and personalization, they also introduce new complexities:
The Promise and Pitfalls of ABX
Account-based strategies aim to focus resources on high-value target accounts, aligning sales and marketing efforts around engaging and converting these key prospects. In theory, this shared focus should improve alignment. However, the reality is often more complicated:
"When you introduce tiers for accounts, you're almost introducing three go-to-market motions or go-to-market strategies," explains one expert. "And because of that, it just makes it more complicated."
Different tiers may require distinct approaches:
- Tier 1: Traditional high-touch ABM, primarily sales-driven
- Tier 2: One-to-few or one-to-many ABM using marketing automation
- Tier 3: Broader inbound marketing strategies
This tiered approach can create confusion around roles, responsibilities, and rules of engagement between sales and marketing teams.
Implementing ABX Successfully
To avoid pitfalls and drive better alignment through ABX:
- Clearly define target account tiers and associated strategies
- Establish detailed rules of engagement for each tier
- Ensure sales and marketing have a shared understanding of the approach
- Start small and gradually expand your ABX program
- Regularly review and optimize your account-based strategies
"You're not going to change the behavior of a 20-person sales team overnight," cautions one leader. Take an iterative approach to implementing ABX and be prepared to refine your strategies over time.
Evolving Reporting Structures
The way sales and marketing teams are structured within organizations is changing, with significant implications for alignment:
The Rise of Revenue Operations (RevOps)
Many companies are moving towards centralized Revenue Operations teams that oversee both sales and marketing operations. This shift can improve alignment in several ways:
- Provides a neutral, data-driven perspective on performance
- Enables more holistic planning and goal-setting
- Reduces friction around lead attribution and handoffs
"I think a centralized RevOps team helps with marketing and sales alignment," notes one expert. "When you have one team that is thinking about that from a more holistic perspective and thinking about just the full funnel and the full business...I think it's a good thing."
Marketing Leadership in Revenue Roles
Another trend is the appointment of marketing leaders to broader revenue leadership positions, such as Chief Revenue Officer (CRO). This can lead to more integrated go-to-market strategies and better alignment between functions.
However, it's crucial that revenue leaders have a deep understanding of both sales and marketing. "One of the worst things you can do for marketing and sales alignment is to make marketers report into a CRO with exclusively a sales background," warns one expert.
Best Practices for Organizational Structure
To promote alignment through organizational design:
- Consider implementing a centralized RevOps function
- Ensure revenue leaders have experience across sales and marketing
- Create clear lines of communication between teams
- Establish shared goals and KPIs across functions
- Regularly bring sales and marketing teams together for planning and review
Rethinking Compensation Models
Traditionally, sales teams have operated on variable compensation models while marketing teams have not. This disparity can create misalignment and resentment. In 2025, more companies are exploring variable compensation for marketers:
The Case for Marketing Variable Comp
Proponents argue that variable comp for marketers can:
- Create stronger alignment around revenue goals
- Reduce friction between sales and marketing
- Motivate marketers to focus on high-impact activities
A recent poll found that 52% of respondents believe all marketing roles should have some form of variable compensation.
Challenges and Considerations
Implementing variable comp for marketers isn't without challenges:
- Difficulty in attributing marketing impact to specific deals
- Risk of encouraging short-term thinking over long-term strategy
- Added complexity in compensation structures
Designing Effective Marketing Comp Plans
If implementing variable comp for marketers:
- Align metrics with overall business goals, not just short-term sales targets
- Include both quarterly and annual components to balance short and long-term focus
- Keep the variable portion smaller than typical sales comp plans
- Ensure the plan is simple to understand and administer
- Regularly review and adjust the plan as needed
"I think it should be on all-up revenue and not on pipeline," suggests one expert when considering metrics for marketing variable comp.
Leveraging AI and Automation Tools
The rapid advancement of AI and automation technologies is reshaping how sales and marketing teams operate and collaborate:
Opportunities for Enhanced Alignment
New tools can improve alignment by:
- Providing shared data and insights across teams
- Automating routine tasks to free up time for collaboration
- Enabling more personalized and targeted customer engagements
Challenges in Tool Adoption
However, the proliferation of new technologies also creates challenges:
- Confusion over which tools to use and how to integrate them
- Resistance from team members worried about job displacement
- Potential for creating new silos if not implemented thoughtfully
"I think we're in the messy period right now where it's a little harder because there's so much change at once," observes one leader.
Best Practices for AI and Automation Adoption
To leverage new technologies effectively:
- Start with a clear strategy and use case for each tool
- Ensure both sales and marketing have input on tool selection
- Invest in proper training and change management
- Regularly evaluate tool effectiveness and ROI
- Use AI to augment human capabilities, not replace them
"Choose which tools you really want to try, understand what the sales team wants to use or is afraid to use, have the conversations, decide on an approach, and try to avoid some of the chaos," advises one expert.
Driving Collaboration and Shared Goals
Ultimately, true sales and marketing alignment comes down to fostering a culture of collaboration and establishing shared objectives:
Creating Unified Revenue Targets
Many organizations are moving away from separate sales and marketing goals towards unified revenue targets:
"We have a shared pipeline goal that is shared across all of go-to-market," explains one leader. "It is the responsibility of everyone on go-to-market to have this pipeline goal."
This approach encourages teams to work together and reduces finger-pointing over lead quality or conversion rates.
Rethinking Attribution
While attribution remains important for optimizing channel performance, an overemphasis on granular attribution can hurt alignment. Instead, focus on:
- Overall revenue impact rather than individual channel attribution
- Campaign-level performance over channel-level metrics
- Shared credit for wins rather than competing for attribution
"I don't care if I double count or double pay commission," says one CEO. "We probably missed something that should have been attributed to them. It probably comes out in the wash."
Fostering Cross-Functional Understanding
To build stronger alignment:
- Encourage job shadowing or rotations between sales and marketing roles
- Have marketers regularly listen to sales calls and attend customer meetings
- Bring sales team members into marketing planning sessions
- Create cross-functional teams for key initiatives and campaigns
- Celebrate joint wins and learnings across both teams
Conclusion: The Future of Sales and Marketing Alignment
As we look ahead to 2025 and beyond, achieving true sales and marketing alignment will require ongoing effort and adaptation. The landscape will continue to evolve rapidly, driven by new technologies, changing customer expectations, and shifts in organizational structures.
However, by focusing on shared goals, fostering collaboration, and leveraging the right tools and strategies, companies can break down silos and create truly integrated revenue teams. Those that succeed in this endeavor will be well-positioned to outperform their competitors and drive sustainable growth in the years to come.
Remember that alignment is an ongoing process, not a destination. Regularly reassess your approach, stay open to new ideas, and always keep the focus on delivering value to your customers. With persistence and a commitment to collaboration, sales and marketing teams can achieve new levels of success together.
Article created from: https://www.youtube.com/watch?v=kO6xqQ6aiyw