2025 Hyundai IONIQ 5: The EV That Listens to Customer Feedback

Introduction

The automotive industry can be unpredictable, but the 2025 Hyundai IONIQ 5 demonstrates what happens when a company genuinely listens to customer feedback. Unlike some manufacturers that may implement changes primarily for cost-cutting reasons, Hyundai has taken a different approach with the new IONIQ 5. They've addressed nearly every complaint customers had about the previous model and introduced features that actually increase costs but significantly enhance the user experience.

Major Changes and Improvements

NACS Charging Port

One of the most significant upgrades to the 2025 Hyundai IONIQ 5 is the inclusion of the North American Charging Standard (NACS) port, also known as the Tesla charging port. This makes the IONIQ 5 one of the first mass-market vehicles in the US to adopt this new standard.

The NACS port offers several advantages:

1. Slimmer and more streamlined design
2. Easier to handle
3. Access to Tesla's Supercharger network

During a test at a Tesla Supercharger station, the new IONIQ 5 successfully connected and began charging without any issues. This seamless integration with the Tesla charging infrastructure is a game-changer for IONIQ 5 owners, greatly expanding their charging options.

It's worth noting that while the IONIQ 5 can charge at Tesla Superchargers, it may not achieve its maximum charging speed due to voltage differences. The IONIQ 5 uses an 800-volt architecture, while most Tesla Superchargers operate at 400 volts. This means the IONIQ 5 has to step down the voltage, resulting in slightly slower charging speeds at these stations.

Improved Battery and Range

The 2025 IONIQ 5 comes with an upgraded 84 kWh battery, an increase from the previous 77.4 kWh capacity. This larger battery contributes to an improved maximum range of 318 miles for the rear-wheel-drive configuration. The all-wheel-drive version tested has a range of 269 miles.

Exterior Design Updates

While the IONIQ 5 retains its distinctive retro-futuristic design, Hyundai has made some subtle yet effective exterior updates:

1. New front bumper with a more aggressive, angular look
2. Redesigned 20-inch aerodynamic wheels
3. Updated rear bumper with a lower profile

These changes enhance the vehicle's already striking appearance, maintaining its status as one of the most visually appealing electric cars on the market.

Interior Enhancements

Hyundai has made several key improvements to the interior based on customer feedback:

1. Rear Wiper: Every 2025 IONIQ 5 now comes standard with an integrated rear wiper, addressing a major complaint from owners in snowy climates.

2. Wireless Apple CarPlay and Android Auto: The new model includes wireless connectivity for both Apple CarPlay and Android Auto, eliminating the need for cables.

3. Physical Buttons: In a move against the industry trend of touchscreen-dominated interiors, Hyundai has reintroduced physical buttons for key functions like heated seats, heated steering wheel, and audio controls. This decision, while more costly for Hyundai, greatly improves the user experience and safety.

4. Improved Wireless Charging Pad: The wireless phone charging pad has been relocated to a more accessible position next to the cup holders, making it easier to use and monitor your device while charging.

5. Dual 12.3-inch Screens: The infotainment system features dual 12.3-inch screens with an updated, faster operating system.

XRT Off-Road Trim

Hyundai has introduced a new XRT off-road trim for the IONIQ 5, which includes several enhancements for improved capability:

1. Increased ground clearance (from 6 to 7 inches)
2. 18-inch wheels with all-terrain tires
3. Redesigned bumpers for better approach and departure angles
4. Functional recovery points
5. Terrain modes for sand and mud
6. Rubber floor mats and unique interior branding

While these changes do improve the IONIQ 5's off-road capabilities, it's important to note that this trim level comes at a $5,400 premium.

Charging and Range

The 2025 IONIQ 5 continues to impress with its charging capabilities:

1. Up to 257 kW charging speeds on compatible DC fast chargers
2. Ability to charge on Tesla Superchargers (though at reduced speeds due to voltage differences)
3. Included Level 2 home charger with purchase
4. Option for $400 in public charging credits

These features, combined with the larger battery and improved range, make the IONIQ 5 a very practical option for long-distance travel and daily use.

Technology and Convenience Features

The 2025 IONIQ 5 comes with several new and improved technology features:

1. Digital Key 2 Premium: This feature allows users to unlock and start the car using their smartphone, even when the phone is in their pocket.

2. Updated Infotainment System: The dual 12.3-inch screens now run on a faster, more user-friendly operating system.

3. Wireless Smartphone Integration: As mentioned earlier, wireless Apple CarPlay and Android Auto are now standard.

4. Improved Driver Assistance Systems: While not explicitly detailed in the review, it's likely that Hyundai has updated its suite of advanced driver assistance systems for the new model year.

Pricing and Value Proposition

The pricing of the 2025 IONIQ 5 is one area where some potential buyers might hesitate. The top-trim Limited AWD model, as tested, comes in at $59,750 (including freight and handling). This puts it in direct competition with vehicles like the Tesla Model Y, which can be had for under $50,000 in some configurations.

However, it's important to note a few factors that affect the IONIQ 5's value proposition:

1. Dealer Incentives: Unlike Tesla's fixed pricing model, Hyundai dealers often offer significant incentives and discounts, especially on leases.

2. Feature Set: The IONIQ 5 offers several features and design elements that may appeal to buyers more than the Tesla alternative, such as physical buttons and a more distinctive exterior design.

3. Potential Tax Credits: While not currently listed as eligible for the new EV tax credits, this status may change, potentially improving the IONIQ 5's value proposition.

4. Manufacturing Location: The 2025 IONIQ 5 is now manufactured in Georgia, which could impact its eligibility for incentives in the future.

Driving Experience and Performance

While this review doesn't go into great detail about the driving experience, it's worth noting that the IONIQ 5 has received praise in previous reviews for its comfortable ride, responsive handling, and quick acceleration. The all-wheel-drive version, in particular, offers impressive performance for its class.

The new XRT trim adds an interesting dimension to the IONIQ 5's capabilities, potentially appealing to buyers who want a more rugged, adventure-ready EV. However, a full driving review of this trim level was not provided in this initial assessment.

Comparison to Competitors

The primary competitor mentioned in this review is the Tesla Model Y. While a direct driving comparison wasn't made, the reviewer suggests that they would choose the IONIQ 5 over the Model Y, citing the following reasons:

1. Presence of physical buttons and stalks for key functions
2. Better usability and perceived safety due to these physical controls
3. Access to Tesla's Supercharger network, mitigating the range advantage of the Model Y
4. Distinctive design and potentially better build quality

However, it's important to note that this preference is stated without having driven the latest Model Y, so a more comprehensive comparison would be needed for a definitive judgment.

Conclusion

The 2025 Hyundai IONIQ 5 represents a significant step forward in the evolution of this popular electric vehicle. By actively listening to customer feedback and implementing meaningful improvements, Hyundai has created a compelling package that addresses many of the shortcomings of the previous model.

Key takeaways include:

1. The addition of the NACS charging port, opening up access to Tesla's Supercharger network
2. Improved range and battery capacity
3. Thoughtful interior upgrades, including the return of physical buttons for key functions
4. The introduction of the XRT off-road trim for more adventurous buyers
5. Continued strong value proposition, especially when considering potential dealer incentives

While the high-end trims may seem expensive compared to some competitors, the overall package offered by the 2025 IONIQ 5 makes it a strong contender in the electric crossover market. Its blend of distinctive design, practical features, and now-expanded charging options should keep it at the forefront of many EV buyers' consideration lists.

As the electric vehicle market continues to evolve rapidly, Hyundai's willingness to adapt and improve based on real-world feedback bodes well for the future of the IONIQ 5 and the brand's other electric offerings. For those in the market for a versatile, feature-rich electric crossover, the 2025 Hyundai IONIQ 5 certainly deserves a close look and a test drive.

Article created from: https://youtu.be/d3Za_FalCME?si=BKUJOItles-osK8j